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Privacy Policy

Privacy statement

The Creators of Community Ownership will only collect, store, use, disclose and destroy your personal information in accordance with the Privacy Act 1988.
Schedule 1 to the Privacy Act 1988 contains the Australian Privacy Principles which regulate the way in which organisations and government departments can collect and use personal information. Our privacy policy sets out the way in which we comply with these principles.

www.creators.org.au

When you view our website or log in to our portal, a record of your visit is logged for statistical purposes.
This record includes the following information, which is provided by your browser:

  • your server address
  • the date and time of the visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser used.

This information is used to help us understand our users and to maintain and improve our services.
This information will not be disclosed to any government agency, organisation or individual unless we are required by law to do so.

Privacy policy

Our privacy policy sets out how we will comply with the Australian Privacy Principles (APPs). The APPs are legally binding on the Creators of Community Ownership and regulate the way in which organisations and government agencies can collect, store, use and disclose personal information, and how you can access and correct that information.
Our privacy policy includes how and why we collect, store and use email addresses and other personal information that we may request.
Read our full Privacy Policy below.

 

Privacy Policy

Creators of Community Ownership (“Owners”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone, and facsimile numbers.
This Personal Information is obtained in many ways including conversation, correspondence, by telephone and facsimile, by email, via our website www.creators.org.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing information and services to you; improving these services; research purposes such as obtaining demographic information and usage statistics, and gathering information to target possible users of our services and stakeholders. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

We will use sensitive information only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

 

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

 

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us by email or in writing to the address below.
Creators of Community Ownership will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Shop 4 / 29 Market St
MERIMBULA NSW 2548
Email: info@creators.org.au
Tel: +61 493 868 761